How To Forward Calls From Spectrum To CaptureNow

Spectrum offers multiple ways to call forward.

Direct Call Forwarding:

Press * 7 2 2.
Listen for three short beeps and then a dial tone; enter the 10-digit number of the phone to which you want to forward your calls, and wait for the confirmation tone.

After the confirmation tone, the system will automatically place a courtesy call to the forward-to number. If the forward-to party answers the courtesy call, the feature is activated.

If the forward-to line is busy or there is no answer to the courtesy call, you can still activate Call Forwarding by repeating the activation procedure within two minutes of the first attempt.

You will hear an error message if the forward-to number is invalid

IMPORTANT: You must remember to deactivate Call Forwarding. Calls will continue to forward to the chosen number and bypass voicemail until Call Forwarding is deactivated. To deactivate Call Forwarding: Press * 7 3 and wait for the deactivation confirmation tone.

Hunting Sequential:

Please reach out to Spectrum to set up Hunting Sequential. This process happens when the main number is dialed, hunting will be invoked if a busy condition is present on the main number. The call will be delivered to the first idle line found in the hunt group. Hunting will stop as soon as an idle line is located, regardless of whether that line is answered.